Refund policy

Return Policy

4MenStore
Last updated: September 28, 2026

Thank you for shopping with 4Men Store. We want you to be happy with your purchase, and we take care to pack and ship every order carefully. Please read our return policy below before placing your order.

1. Eligibility for Returns

Returns are accepted only in the following cases:

Wrong item delivered: the product you received is different from the product you ordered (wrong item, size, color, or variant).
Damaged item: the product arrived damaged or defective.

2. Non-Returnable Cases

We do not accept returns or exchanges for change of mind. This includes, but is not limited to:

Deciding you no longer want or need the product
Ordering the wrong size, color, or style by mistake
Not liking the product after purchase
Finding the product cheaper elsewhere

Please review product descriptions, size guides, and images carefully before placing your order.

3. Time Limit for Reporting

All return requests must be reported on the same day the parcel is received. Requests made after the day of delivery will not be accepted.

4. How to Request a Return

To report a wrong or damaged item, contact us through either channel below on the day of delivery:

Chatbot: available on our website homepage
Email: info@4menstore.com

Please include the following in your message:

Your order number
Your full name and contact details
A clear description of the issue
Clear photos or a video of the product, the packaging, and the shipping label (and of the damage, if applicable)

5. Return Approval and Resolution

Our team will review your request and may ask for additional information.
Once your claim is verified and approved, we will arrange a replacement or refund, and we will guide you through the return process.
Items must be unused and in their original packaging, with all tags and accessories included, unless the damage prevents this.
Do not send any item back until our team has confirmed your return request.

6. Refunds

Approved refunds will be issued to the original payment method or, where a refund account is requested, to a bank or wallet account provided by the customer.
The name on the refund account must match the name of the person who placed the order. Refunds will not be transferred to accounts held in a different name.
If the account name does not match the order name, we may ask for additional verification or request an alternative account before processing the refund.
Processing times may vary depending on your payment provider or bank.
4Men Store is not responsible for delays or losses caused by incorrect account details provided by the customer, so please double-check all details before submitting them.